Read below for more information
For all online orders, cancellations due to ‘change of mind’ are not normally refundable. For all cancellations, customers will have to pay 1.75% of the transactional purchase amount. We will provide full refunds in the instance where goods are faulty and cannot be replaced, which should be immediately verified with sales@berkowitz.com.au.
For more help on this issue, please email sales@berkowitz.com.au or call our office on 9763 9977 to discuss further along with other questions.