Online Return Policy
At Berkowitz Furniture we are very proud to offer furniture of the highest quality – manufactured to excellent standards of craftsmanship. In rare circumstances, where the quality of manufacturing is not up to standard, through no fault of ours or the purchaser, we will endeavour to make good through the following Online Return Policy.
Read below for more information
For all online orders, cancellations due to ‘change of mind’ are not normally refundable. For all cancellations, customers will have to pay 1.75% of the transactional purchase amount. We will provide full refunds in the instance where goods are faulty and cannot be replaced, which should be immediately verified with sales@berkowitz.com.au.
For more help on this issue, please email sales@berkowitz.com.au or call our office on 9763 9977 to discuss further along with other questions.
