All Berkowitz Products are covered by a factory warranty on general wear-and-tear. Find out more about our warranties.
Premium delivery service
Two experienced installation technicians that will deliver your fully assembled product. They will place the product exactly where the customer wants it desired and remove all associated packaging.
This is guaranteed on all Melbourne metro and Adelaide deliveries.
Homewares will be delivered by couriers from Australia Post.
Return + Refunds
For any online order, cancellations due to ‘change of mind’ will be refunded as long as this is prior to being delivered to the consumer. For orders that have been delivered we will accept returns back within 1 week of arrival (only for online orders), however, this is only the case assuming the goods are returned in the condition it arrived in. Any markings, scratchings or other damage will not be accepted back. For all returns, customers will have to pay 1.75% of the transactional purchase amount + 30c; as well as the original delivery fee (should it be picked up through the Berkowitz Furniture delivery team).
Please give as much information as possible so that a member of our staff can assist you.
E.g. sofa size (chair, 2,3 or 4 seater), leather or fabric finish, store location.
Thank you for your enquiry. One of our staff members will be in touch with you as soon as possible.